How to Create a New User and Edit Access in Noble Content Lab

Overview

Managing users and their access levels is a key administrative function in Noble Content Lab. This guide will walk you through the process of inviting new users and adjusting permissions for existing team members.

Accessing User Management Settings

1. Navigate to Profile Settings:
   • Locate and click on the Profile icon in the top right corner of your screen
   • A drop-down menu will appear with various options
2. Access Organization Settings:
   • From the dropdown menu, select “Organization Settings”
   • This will take you to the organization configuration area
3. Go to the Permissions Tab:
   • Within Organization settings, navigate to the “Permissions” tab
   • This tab contains all user management functionality

Understanding User Roles

Noble Content Lab offers four distinct user roles, each with specific access levels and capabilities:

Admin

• Access Level: Complete system access
• Permissions:
  • Can view and edit all content throughout the organization
  • Has full access to organization information and settings
  • Can access and manage billing information
  • Can modify organization details and branding
  • Can adjust account permissions for all users
  • Can create, edit, publish, and delete any content
  • Can invite new users and change role assignments

Employee

• Access Level: High-level content access
• Permissions:
  • Can view and edit all content throughout the organization
  • Has access to organization information and settings
  • Cannot access billing information
  • Can create new content from scratch
  • Can edit existing content across the platform
  • Cannot change organization-level settings

Content Creator

• Access Level: Author-specific access
• Permissions:
  • Can only access content where specifically assigned as the author
  • Cannot view or edit content created by others
  • Can create new content from scratch
  • Can fully edit their own content
  • Cannot access organization settings or information

Writer

• Access Level: Limited author access
• Permissions:
  • Can only access content where specifically assigned as the author
  • Cannot view or edit content created by others
  • Cannot create new content from scratch
  • Can only edit existing content where assigned
  • Cannot access organization settings or information

Inviting a New User

1. Navigate to the Permissions Tab as described above
2. Initiate User Invitation:
   • Look for an “Invite” button within the Permissions tab
   • Click this button to begin the invitation process
3. Complete the Invitation Form:
   • Enter the new user’s email address
   • Select the appropriate role from the dropdown menu (Admin, Employee, Content Creator, or Writer)
   • Add a personalized message if desired (optional)
   • Review the information for accuracy
4. Send the Invitation:
   • Click “Send Invitation” or “Submit” to deliver the invitation
5. Important Time Limitation:
   • The invited user has exactly one week (604,800 seconds) to accept the invitation
   • After one week, the invitation expires, and you’ll need to send a new one

Changing Existing User Access

1. Navigate to the Permissions Tab as described above
2. Locate the User:
   • Find the user whose permissions you want to modify in the user list
3. Edit User Role:
   • Select the new role from the dropdown menu under the level column
   • Once you select a new level, the change will automatically save

Best Practices for User Management

• Regularly audit user access levels to ensure appropriate permissions
• Remove access for users who no longer need it
• Assign the minimum level of access required for each user to perform their job function
• Consider creating documentation to explain the responsibilities associated with each role
• Notify users when their access level has been changed

Troubleshooting

• If a user reports not receiving an invitation, check spam folders or resend the invitation.
• If a user needs immediate access and their invitation has expired, you’ll need to send a new invitation.
• For users having difficulty with their assigned permissions, verify their role assignment is correct.

For additional assistance, contact your Noble Content Lab administrator or support team.