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How to use Surveys in Noble Content Lab

Noble Content Lab provides access to Surveys. Surveys provide a structured method for collecting feedback after content approval through a shared link. Each survey includes five rating categories (scored 1-5) and a dedicated notes/feedback field for additional comments.

Rating Catagories

The different areas to rate are as follows:

  • Overall Happiness – General satisfaction with the content
  • Brand Voice – Alignment with organizational tone and messaging
  • Accuracy – Correctness and precision of information
  • Usefulness – Value and relevance to the intended audience
  • Experience – Quality of presentation and user engagement

How Surveys Are Created

NOTE: Surveys can ONLY be created from the shared link to the content.

Step 1: Send Shared Link

Generate a new shared link and send it to the desired reviewer.
[Learn more about sending a shared link]

Step 2: Navigate To Shared Content

The reviewer accesses the shared link to begin the review process.

Step 3: Start The Review Process

The reviewer clicks the “Approve” button located in the top right corner.

Step 4: Review the Content

The reviewer will look through and review the content to ensure quality and accuracy.

Example content piece

Step 5: Fill Out The Survey

After completing their content evaluation, the reviewer will:

  1. Submits the survey, which completes the approval process
  2. Click the “Next” button to access the survey
  3. Rates each area based on their assessment
  4. Provides notes about the content and/or creation process
5 star ratings

Viewing Surveys

Survey results are accessible to organization administrators.

This feedback system helps maintain content quality while providing valuable insights for continuous improvement.

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